The Best Orders and Shipping Shopify Apps

Introduction

The biggest names in Shopify shipping have some of the worst ratings in the App Store.

FedEx's official label app sits at 2.4 stars. Shippo holds 4.1. ShipStation manages 4.2. Meanwhile small, focused tools in the same category are pulling 4.9 and 5.0 across thousands of reviews.

This guide covers the best orders and shipping apps by job, from tracking to invoices to returns, with every rating pulled straight from the Shopify App Store.

By the end you will know which tools deserve your stack and which big names to approach carefully.

The four jobs after checkout

Shopify splits this category into four jobs, and confusing them is why most stacks bloat.

Orders covers invoices, packing slips, and order edits. Shipping solutions covers rates, labels, and carriers.

Returns and warranty handles what comes back. Inventory keeps stock accurate across channels.

Native Shopify already tracks orders in real time and lets you customize the order status page.

What it does not do well is branded tracking, proper invoicing, and self-serve returns. That is where these apps earn their place.

ParcelWILL, the highest rated tracker

ParcelWILL Order Tracking, formerly Parcel Panel, is the best rated order tracking app on Shopify.

It gives customers a branded tracking page and proactive updates, which cuts the where is my order tickets that swallow support time.

It holds a perfect 5.0 star rating across more than 2,500 reviews, carries the Built for Shopify badge, and offers a free plan.

That combination of a perfect score at real volume is rare anywhere in the App Store.

Best for any store where customers ask where their package is.

17TRACK, for tracking plus returns

17TRACK Order Tracking bundles tracking and returns into one app, covering a huge range of global carriers.

For stores shipping internationally, carrier breadth matters more than interface polish, and this is where 17TRACK is strong.

It carries a 4.9 star rating across roughly 3,500 reviews, is Built for Shopify, and offers a free plan.

Best for cross-border sellers who need wide carrier coverage.

Track123, for branded tracking

Track123 Order Tracking focuses on making the tracking experience feel like part of your brand rather than a carrier's website.

It offers branded tracking pages and an order lookup tool customers can use without contacting you.

It holds a 4.9 star rating across nearly 1,450 reviews, is Built for Shopify, and offers a free plan.

Best for brands that want post-purchase pages that match their storefront.

A caution on AfterShip

AfterShip Order Tracking is the most recognized name in this space, and it markets itself on reducing WISMO tickets.

But its 4.5 star rating across roughly 1,200 reviews sits below the smaller trackers above, despite far heavier promotion.

Its returns product, AfterShip Returns and Exchanges, fares better at 4.7 stars across about 1,260 reviews.

Name recognition is not the same as merchant satisfaction, so compare it honestly against ParcelWILL and 17TRACK before defaulting to it.

Best for teams already inside the AfterShip ecosystem.

Order Printer Pro, for invoices that look professional

Here is a genuine surprise. Shopify's own Shopify Order Printer holds just 3.4 stars across 362 reviews.

Order Printer Pro is the app most merchants move to, generating PDF invoices, quotes, and packing slips that actually look like your brand.

It carries a 4.9 star rating across nearly 2,500 reviews, is Built for Shopify, and is free to install.

Best for stores that send invoices to customers or need proper packing slips.

Sufio, for tax-compliant invoicing

Sufio: Professional Invoices goes further than templates, automating invoices that meet tax requirements across regions.

For B2B sellers and merchants trading across borders, compliant invoicing is not optional.

It holds a 4.9 star rating across roughly 435 reviews, with a free trial available.

Best for B2B stores and cross-border sellers with real tax obligations.

Synctrack, for PayPal holds

Synctrack PayPal Tracking Sync solves a problem most merchants only discover the hard way.

PayPal and Stripe hold funds in reserve when tracking is not synced properly, which quietly strangles cash flow.

Synctrack pushes tracking numbers to both automatically, releasing funds faster.

It carries a 4.9 star rating across 385 reviews, is Built for Shopify, and offers a free plan.

Best for stores taking significant PayPal volume.

Loop Returns, for turning returns into exchanges

Loop Returns and Exchanges treats a return as a chance to keep the revenue rather than lose it.

It runs self-serve returns that steer customers toward exchanges and store credit instead of refunds.

It holds a 4.7 star rating across roughly 425 reviews, with a free plan available.

Returns are inevitable, so the question is whether each one costs you a customer or keeps one.

Best for apparel and other high-return categories.

Shipping platforms, chosen carefully

This is where ratings get uncomfortable, so choose deliberately.

Pirate Ship stands out at 4.9 stars across 129 reviews, free to install, with discounted rates and no subscription.

Sendcloud holds 4.6 stars across roughly 460 reviews and suits European merchants.

UPS Shipping sits at 4.7 stars, the strongest of the official carrier apps.

Weigh the popular platforms against their scores. ShipStation (4.2), Shiprocket (4.2), Shippo (4.1), Amazon MCF and Buy with Prime (3.6), and FedEx (2.4) all rate below the focused tools above.

How to choose without bloating your stack

Start with the leak that costs you most.

If support is drowning in tracking questions, install ParcelWILL or 17TRACK first.

If PayPal is holding your money, Synctrack pays for itself immediately. If returns are eating margin, use Loop.

Favor the Built for Shopify badge, and check the rating before the brand name, because this category proves the two do not always match. Shopify's order fulfillment guide is a good primer on the underlying process.

Conclusion

Post-purchase is where most stores quietly lose customers, and where the best apps are not the best known.

Track orders with ParcelWILL or 17TRACK, invoice properly with Order Printer Pro or Sufio, protect cash flow with Synctrack, and turn returns into exchanges with Loop.

Then approach the big shipping platforms with your eyes open, since several of the loudest brands in this category have the quietest satisfaction scores. Shopify's Help Center covers what the native tools already handle for free.

The order does not end when the customer pays. It ends when the box arrives and they are glad they bought from you.

So think about your last shipping complaint: was it a carrier problem, or a communication problem you could have fixed for free?